Join CX SG
We Are CX Singapore!

Be A Part In

Shaping Singapore’s Customer Experience (CX)

Together

Always believe that we can do much better as a community to level up our CX? Be part of the transformation! We started this community to foster the learning and proliferation of CX best practices together in our organizations and in our field of work.
Learn More
Cheerful female recording voice message on mobile phone while chilling at table in cafe
A young Asian businessman, freelancer, programmer works in the office at a laptop. He holds an asthma and allergy inhaler in his hands, smiles at the camera, poses, advertises, recommends.
Happy customers are good for business.

Who is this community suitable for?

  • Business Owners who are looking for differentiate themselves by CX
  • CEO, CMO, COO, CXO, CSO
  • CX Champions / Leads in the company
  • CX Practitioners / Aspirants
  • CX Authors / Thought Leaders
  • Current CXPA members in Singapore

CX solution vendors are welcomed but no selling please

In the era of Gen AI, CX becomes even more relevant...

What are the Community Benefits?

01
Networking opportunities

Connect with like-minded professionals, share experiences, and learn from each other in the customer experience industry.

02
Stay updated on industry trends
Participate in members curated workshops, webinars, and events to stay current on the latest customer experience strategies and best practices.
03
Access to resources

Leverage on fellow members experiences, research, gain access to whitepapers, and get recommendation for tools to enhance your customer experience initiatives. 

04
Professional development

Build up your company’s CX skills and knowledge through ongoing CX trainings and book recommendations.

05
Influence and Contribute
Share expertise, shape industry standards, and contribute to the development of customer experience practices.
06
New Business Growth
Leverage the CXPA network to identify new business opportunities, partnerships, or collaborations.
07
10x Your Customer Experience
Learn how to design and deliver exceptional customer experiences, leading to increased customer loyalty, retention, and revenue growth.
08
Stay Differentiated

Stay ahead of competitors by staying informed and acting on the latest customer experience strategies and innovations.

09
Access to Exclusive Events
Participate in local and global events, conferences, and roundtable discussions to learn from industry leaders and experts.
10
Show CX Commitment
Show a commitment to customer experience excellence and dedication to continuous improvement as part of your branding.
11
Get Exclusive Discounts

Get discount prices for your CXPA membership and CCXP Exams when you are ready to go professional.

12
Get Showcased / Featured

Showcase your CX wins with other members in the community and make a difference while gaining positive publicity.

Community joining fees for 2024

$0.00

(Paid events, CXPA membership and CCXP examination are still chargeable)

"Count Me In!"

WeAreCXSG Form

How Did CX Singapore Came About...

CX SG was born out of a collective passion by a few CX veterans and thought leaders who believe that Singapore is ready for a massive CX transformation in this VUCA business era.

Over a dinner not too long ago, we decided to start a community, based on three core tenets…

✓ Building and sharing learnings with a network of CX enthusiasts. We aim to create a thriving community that learns together through events, mentoring, and open collaboration.

✓ Providing an opportunity to influence and lead the community with your brand.

✓ Giving back to the community. The chapter will create initiatives to elevate CX expertise more broadly, such as public outreach, partnerships, and for the public good.

©2025CX Singapore
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